Contact information

Customer Support Contact Channels

  • Support Email: primers-nines7t@icloud.com
  • US Support Hotline: +1 (978) 266-0016
  • Fulfillment & Return Warehouse Address: 12014 Beaver Spring Ct

Important Address Reminder

This location is only a logistics warehouse used for dispatching customer orders and handling returned goods. It is not our legally registered business address or corporate office. Walk-in visits, on-site pickup service and in-person face-to-face consultation are not available at this address.

Support Response Time

Our customer service team will reply to all inquiries including product consultation, order tracking, shipping issues, return & refund applications and other after-sales problems within 24–48 business hours.